Windows 8 keeps freezing after avg update
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- Windows 8 keeps freezing after avg update update#
- Windows 8 keeps freezing after avg update upgrade#
Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, " Get Started!"Ī progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: I will submit logs if the problem occurs again on the desktop.
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Again Microsoft Security Essentials / Defender is used on the desktop system. In Windows 10 I have yet to experience any problems with 1.0.58 so I'm guessing it is a Windows 7 issue. In the last two weeks I have experienced two hard freezes that required pressing the power button to shutdown.
Windows 8 keeps freezing after avg update update#
This was updated to 1.0.58 when that update was first released. My other system is a home built desktop that dual boots Windows 7 Pro 圆4 and Windows 10 Home 圆4. The were no previous problems with this laptop. The two hard freezes then happened later as I used the laptop. The 1.0.508 update was done today on the laptop and the soft freeze problem occurred when I tried shutting the system down after that update.
Windows 8 keeps freezing after avg update upgrade#
The 1.0.58 upgrade has not been done with the Windows 8.1 install. This laptop has.ĭual boot with Windows 7 Home 圆4 and Windows 8.1 圆4. The screen was responsive when opening Task Manager. The shutdown / Restart button was un-responsive during the soft freeze as well as the desktop icons. With the soft freeze the keyboard and mouse were still functional and I was able to crtl - alt- del to Task Manager for a reboot. The latest system was my laptop which has had two hard freezes and one soft freeze. Problem does not correct itself if let to wait it out. Requires pressing the power button to shut down. These are a hard freeze with the mouse, keyboard and desktop screen froze. Experiencing a hard freeze on two of my systems after the 1.0.58.